Methodology for quality improvement
For this project, there are three sets of methodologies that are available for use. These methodologies are the lean sigma six, the just-in-time methodology and the total. The main purpose for this project of improvement plan is to improve the quality of education that the patients have on their health. With this education, they not only take their health matters seriously but also reduce their cost of medical treatment tremendously (Klazinga, Fischer, & ten Asbroek, 2011). In lean six sigma model, the main aim of the whole process is to reduce the advents of wastes in order to increase the high sense of efficiency. Going by the strategy of improving quality through education, the reduction of wastes will come on board when some medical treatment and prevention could be done by the patients themselves thereby saving them the cost of coming to the hospital to be diagnosed and given treatment. The education on healthy living for example is a positive step towards making sure that the prevalence of disease is deemed to be lower than before (Ettorchi-Tardy, Levif, & Michel, 2012).
On the account of total quality improvement one of the pillars for this method is the inception of a situation where all aspects of the quality is well taken care of with respect to the various connotations of the medical facility. Education is power and for this strategy to come to pass, it would only mean that all the aspects of the medical training are done to both the medical staff and also the patients to the extent that is deemed sufficient for the whole provisions laid down. In this respect, the total quality management is one of the tenets that would help in making sure that this plan goes through. Lastly, the method of just in time is very critical in creating an ambience of rapid improvements which is very vital for the carrying out of the whole plan (Wells, Sherbourne, Schoenbaum, Duan, Meredith, Unützer, & Rubenstein, 2000). Some of the negative aspects of these methodologies are that they require a lot of resources and machinery that would cost a lot for them to be implemented. The best methodology that was used extensively here is the lean sigma six since it caters for the reduction of wastes at the same time tries to improve the quality of the whole health facility (Klazinga, Fischer, & ten Asbroek, 2011).
The information technology that was researched was the inception of the object oriented technology that could be used by both the patients and the medical staff. The education on the various diseases and how best they could be treated has been outlined in the software application to allow for ease of access to the medical advice at the comfort of their homes. Additionally, social websites like the twitter have been used to get to the public domain the various medical facts that prove to be helpful to the humanity. Since every individual is at their digital age, the information would be easily available for the populace (Klazinga, Fischer, & ten Asbroek, 2011). Furthermore, there is the notion of the online training where most patients are engage into forums of training where they are given an opportunity to ask question at any point in time and they are given valid answers from various professional across the world. this platform not only provides the opportunity for an elevation in the knowledge but it also gives the patients to take charge of their situation and take the initiative to do something about it. There is also the computerized patient record system which helps in the management and maintenance of patients and hence improves the profitability of the health facility (Ettorchi-Tardy, Levif, & Michel, 2012).
The notion of benchmarking is very critical for this organization since it helps in making a comparison of various performance measures. Benchmarking can be done by visiting the areas where this advent of strategy has been used. After the implementation of the whole quality improvement plan, it is quite important to get in touch with other institution in order to look into the ways in which they have managed to be on the forefront in curbing the notion of high level of performance in this fueled. The bench marking that would be used in this case would be setting of various standards to be met by the various performance indicators with keen attention to the main strategy of the whole context of improvement (Ferlie, & Shortell, 2001). The set standards are deemed to affect the educational stance of both the patients and the medical staff. The set standard would be compared with the actual performance in terms of the implementation of the whole organizational quality improvement plan. The cause and effects of discrepancies are also brought into scrutiny to help in understanding the means and ways in which they could be handled with high sense of perfection. The sole responsibility of the management now is to understand the various precepts behind proper benchmarking which would help them get the whole context performance in a formidable stance (Sidorov, Shull, Tomcavage, Girolami, Lawton, & Harris, 2002).
Mission, vision and strategic and operational plan
In the field of provision of healthcare, the main objective is to ensure that there is the provision of quality medical services to the various patients across the country and beyond. This quality improvement plan has the goal of creating a platform where every person can be educated on the various ways in which they could prevent prevalence of diseases and also on how they could improve their health status in the least costly way (Ettorchi-Tardy, Levif, & Michel, 2012). This move is very critical since it has the effect of bringing the stance of growing a healthy nation which is cautious of every point in which the advents of health problems could be manifested. In continuing with this plan, we are aligning the move with the mission and vision of the healthcare sector which is to improve the lives of individuals through proper healthcare services. The knowledge of how to prevent disease and live a healthy life gives the humanity the opportunity of sustainability (Benson, 2013).
In a nutshell, this improvement plan is a masterpiece of creating a platform for high performance for this health facility. For this course of action, it will ensure that the patients are not only aware of what they are suffering from but also some of the ways in which they could prevent various diseases. Education is power and for this strategy to come to pass, it would only men that all the aspects of the medical training are done to both the medical staff and also the patients to the extent that is deemed sufficient for the whole provisions laid down (Sidorov, Shull, Tomcavage, Girolami, Lawton, & Harris, 2002). In this respect, the total quality management is one of the tenets that would help in making sure that this plan goes through. Lastly, the method of just in time is very critical in creating an ambience of rapid improvements which is very vital for the carrying out of the whole plan. Some of the negative aspects of these methodologies are that they require a lot of resources and machinery that would cost a lot for them to be implemented. The best methodology that was used extensively here is the lean sigma six since it caters for the reduction of wastes at the same time tries to improve the quality of the whole health facility.
Benson, H. R. (2013). An introduction to benchmarking in healthcare. Radiology management, 16(4), 35-39.
Ettorchi-Tardy, A., Levif, M., & Michel, P. (2012). Benchmarking: a method for continuous quality improvement in health. Healthcare policy, 7(4), e101.
Ferlie, E. B., & Shortell, S. M. (2001). Improving the quality of health care in the United Kingdom and the United States: a framework for change. Milbank Quarterly, 79(2), 281-315.
Klazinga, N. S., Fischer, C., & ten Asbroek, A. (2011). 6 Health Services Research related to performance indicators and benchmarking. into European Policy and Practice, 151.
Sidorov, J., Shull, R., Tomcavage, J., Girolami, S., Lawton, N., & Harris, R. (2002). Does diabetes disease management save money and improve outcomes? A report of simultaneous short-term savings and quality improvement associated with a health maintenance organization–sponsored disease management program among patients fulfilling health employer data and information set criteria. Diabetes care, 25(4), 684-689.
Wells, K. B., Sherbourne, C., Schoenbaum, M., Duan, N., Meredith, L., Unützer, J., … & Rubenstein, L. V. (2000). Impact of disseminating quality improvement programs for depression in managed primary care: a randomized controlled trial. Jama, 283(2), 212-220.