LO- 1 how reverse logistics can benefit a company
For a company that sources its raw materials from external suppliers, reverse logistics facilitate planning, implementation and efficient control of raw materials from the mains to the stores (Fernández, 2004). At the same time, a company that apply reverse logistics benefits from the timely and cost effective flow of in-process inventories, finished goods and other related services.
LO- 2 the value opportunities for organizations within their reverse logistics operations
Organizations within their reverse logistic operations enjoy a list of values. For instance, reverse logistic operations help in lowering the costs of goods sold and the overall costs of operation and faulty goods that are returned by the retailers can as well be resold to other retailers (Dekker, 2010). Similarly, a company that uses reverse logistic operations explores the opportunities of increasing both short and long term revenues through increase in sales.
LO- 3 the best practices for resource deployment
Resource deployment requires efficient project management in the processing and setting up of useful and relevant techniques as well as appropriate philosophies so as to ensure the best methods are used in service production (Fernández, 2004). For example, employees possessing various skills in resource allocation and distribution can be used to ensure effective and efficient resource allocation.
LO- 4 the latest empirical studies in the field on the best logistics performance metrics
The latest studies on the best logistic performance metrics major on coming up with solutions to tackle the rapidly increasing complexity in the supply chain within the globe. Through these studies, it has become effective in pointing out the relationships, identifying the relevant pointers that reveal global competition as well determining precise contributors to higher logistic performances.
LO- 5 how customer service can improve within a reverse logistics operation
Customers’ services can be improved during reverse logistics operations through a number of ways. For example, customers enjoy the ability to return goods that they find to be faulty after purchase in the process incurring zero losses (Dekker, 2010). In most cases, organizations using this form of operation always offer free delivery of goods to its customers and in the process reducing operations costs for the customers.
LO- 6 how benchmarking can be a critical aspect of performance management in reverse logistics operations
During benchmarking, a number of ideas are exchanged between the organizations involved and new skills and methods of reverse operations are brought up. Unfair competition is also cut through benchmarking as organizations tend to acquire the same operational techniques and the culture of fairness inculcated in business operations.
LO- 7 the best practices for resource allocation in reverse logistics operations
Best practices for resources allocation in reverse logistics are always commanded by demand for the resources (Aït-Kadi, 2012). Good communications is also key between the parties involved in reverse logistics to facilitate activities involved, for example, ordering warranties, performing repairs, analyzing data, managing products returns among other practices improve resource allocation.
Aït-Kadi, D. (2012). Sustainable reverse logistics network: Engineering and management. London: ISTE.
Dekker, R. (2010). Reverse logistics: Quantitative models for closed-loop supply chains: with 76 figures and 34 tables. Berlin: Springer.
Fernández, I. (2004). Reverse logistics implementation in manufacturing companies. Vaasa: Universitas Wasaensis.