The article is about accommodating transgender guests in rest and locker rooms with the assertion that there is no room for discrimination in the hospitality industry. It has been established that the consequences associated with discrimination guests could be far reaching and may have rippling economic effect on the hospitality industry (Hospitality Lawyer). It has already been observed in Charlotte hotels after the recent decision arising from enacted of house bill to law that requires transgender people to use public restrooms as designated by their birth sex (Hospitality Lawyer). According to Michael, a professor at Boston University, the effects experienced by the hotels may be positive or negative, and especially if the decision touches on business activities, customers and employees alike may be affected (Hospitality Lawyer).
Law experts have opined that such decisions and actions are supported by laws guaranteeing equal protection for transgender individuals, however some sections of the population have pointed out that they do not support such laws that require transgender individuals to use facilities based on their birth gender and thereby impacting negatively on the hospitality industry (Hospitality Lawyer). Nevertheless, it has been asserted that although private enterprises may not be affected by the transgender laws, hotel industry remains obliged to ensure that transgender individuals access services and are accommodated based on their gender identities. According to Stephen Barth, an attorney, the social evolution of the transgender community is a civil rights movement and the law and the industry are trying to catch up (Hospitality Lawyer). This means that hotels and motels must try to adjust so as to accommodate transgender individuals even though it may impact negatively on the business activities that they are engaged in.
This issue is relevant to hospitality industry law since it presents a myriad of challenges such as safety of guests and other crimes that may be uncomfortable to other guests sharing rooms with transgender individuals. This issue will be useful to hospitality industry stakeholders and students as it will prompt them to come up with new ways of dealing with the current challenges posed by transgender laws.
Combating cybercrime in the hospitality business
According to this article, it is a fact that technology has literally transformed lives alongside hospitality industry with data breaches becoming serious issues in the industry due to the challenges posed (Hospitality Lawyer). A report presented by Trustwave Global security has confirmed that the hospitality industry is the second-most vulnerable to security breaches behind the retail industry (Hospitality Lawyer). Security experts have found out that this is because of overreliance on point-of-sale terminals that is unavoidable for both industries, because of the nature of their business transactions, but this contributes heavily to the risk. In addition, due to the large number of booking platforms for services in the hospitality industry, it is clear that security threats are continually manifesting themselves and so laws require the setting up and implementation of threat intelligence and intrusion detection services that are aimed at protecting assets and lives in the industry.
This issue is relevant in the industry as it enlightens business managers and students on the impacts of security threats and breaches. For instance, data breaches, the loss of personal security and funds stolen, cybercrime affect the industry directly through leading to downtime and loss of productivity; to the extreme it may scare away guest seeking accommodation in hotels (Hospitality Lawyer). It is therefore paramount for all industry players to keep abreast with the new forms of cyber security and regulations governing such attacks. Knowledge of the issue is important to all industry players as it will aid putting in place measures and regulation to prevent cyber threats that may affect the entire hospitality industry. Security experts have asserted that businesses should minimize these risks through robust policies and compliance programs as well as rigorous fraud risk assessment (Hospitality Lawyer).
Workplace Violence Prevention
According to this article, laws require that employers in the hospitality industry update their workplace violence policies and procedures in order to prevent workplace violence. This can be documented in employee handbooks and other generalized provisions that may come in hand to enlighten employees in the industry on how to deal with violent circumstances. Some of the provisions that the law requires employers to document include providing a checklist to ascertain whether an employee is prone to violence, enhancing communication between employer and employee, training supervisors on how to deal with violent scenes and how to proactively deal with concerns about guns in the workplace (Hospitality Lawyer).
This issue is relevant to the hospitality industry due to the assertions that law enforcement professionals are worry about employees who have not received law enforcement training using hand guns in the workplace (Hospitality Lawyer). This is important in preparing employers and employees on issues to do with violence in workplace that may disrupt business activities or reduce productivity in the sector. This is useful to all stakeholders of the industry as it changes attitude that may be helpful in the industry by ensuring that employees engage in a realistic risk evaluation and determine suitable steps.
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