Sample Nursing Assignment on Chapter 19 Assignment

Hi There, Thank you so much for the help. Attached you will find the instructions for the paper. Unfortunately, I don’t have to physical book for the class. It must be used and cited in the paper. The paper needs a running head. The book information is:
Title: Leadership Roles and Management Functions in Nursing Authors: Bessie L. Marquis & Carol J. Huston Edition: 10th ed. (2021) Publisher: Wolters Kluwer ISBN#: 978-1-975139-21-6
Thank you so much.

Scenario #1 – Chad is the case manager supervisor for the facility. He sent out an e-mail reminding Sylvia and the other case managers about the meeting they are to attend. Sylvia had less time to prepare for the case managers’ meeting, so she sends the following e-mail to her supervisor and the other case managers by using the “Reply all” button: “Hi Chad, I plan on being at the meeting but am running late. I was tied up with a case, Mrs. Hilton. I’ll be there shortly.”

 

Scenario #2 – Sylvia attends the meeting, and Chad informs her of the HIPAA violation that occurred in her e-mail. Chad suggests that they work together to resolve the issue and informs Sylvia he is available after the meeting is over. Sylvia thanks him and states, “I appreciate your help and support; it is stressful dealing with chronically ill patients.”

Instructions:

  1. Read both scenarios above, and then answer the following questions:
    1. How should this communication be handled effectively?
    2. What violations occurred during this communication?
    3. How can Chad help Sylvia to prevent further electronic infractions?