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Health Care Research paper Assignment on WK 2.2 - Management Concepts and Systems Paper

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Health Care Research paper Assignment on WK 2.2 - Management Concepts and Systems Paper

Healthcare Operations Mgmt
Spath, P. & Kelly, D. (2017). Applying quality management in healthcare (4th ed.) (Links to an external
site.). Health Administration Press. ISBN: 978-1567938814
Management Concepts and Systems Paper
This assignment is intended to help you learn to do the following:
• Examine the strengths and weaknesses of management concepts.
• Develop an incident response tool.
IMPORTANT: Action Items
1. Write a four- to five-page paper in which you:
o Research two examples of the five management concepts below:
▪ Evidence Based Management
▪ Knowledge Based Management
▪ Systemic Structures
▪ Double-Loop Learning
▪ Mental Models
Illustrate the strengths and weaknesses of the management concepts, relative to patient safety and
medical errors. Specifically, assess how the application of the principles of each concept might
help prevent organizational incidents and assure patient safety. Include how each concept would
help with the investigation of incidents.
o Develop a basic incident response tool (e.g., a flow-chart, process diagram,
decision tree, etc.) that integrates the strengths of three of the management
2. Prepare your assignment for submission:
o Follow all applicable APA Guidelines (Links to an external site.)regarding in-text
citations, list of cited references, and document formatting for this paper. Failure
to properly cite and reference sources constitutes plagiarism.
o The title page and reference list are not included in the page count for this paper.
o Proofread your assignment carefully. Improper English grammar, sentence
structure, punctuation, or spelling will result in significant point deductions.
3. Submit your assignment. Your work will automatically be checked by Turnitin.
4. Review your Submission Details and access your Turnitin report. Revise your work as
needed based on the feedback.
5. By the due date indicated, re-submit the final version of your work.
Module 2 Preparation
Different system models will be reviewed as each of the different models can impact quality of
care in a different way. The four different system models that will be reviewed include of the
Baldrige Performance Excellence Model, Three Core Process Model, Systems Model of
Organizational Accidents, and the Socioecological Framework Model. In addition, five different
management concepts/systems will be reviewed which include Evidence-Based Management,
Knowledge-Based Management, Systemic Structures, Double-Loop Learning, and Mental
Models. All of these models, systems, and concepts impact the quality of care provided to
Learning Outcomes
Upon successful completion of this module, you should be able to do the following:
• explain systemic structure from the perspective of the iceberg metaphor
• describe how an understanding of systemic structure guides managerial questions about
performance problems
• identify the influence of mental models on managerial behaviors, decisions, and effectiveness
• apply learning strategies to better understand how systemic structures affect performance
• recognize the benefit of viewing system components when managing quality
• explain how parts of the health services delivery system are interconnected
• contrast four different models for illustrating system relationships
• describe the management implications of different system relationship models
Reading & Preparation
Here are the resources you need to prepare for this module:
• Chapters 4 and 5 in Spath, P. & Kelly, D. (2017)
Transition to APA 7th Edition
Transition to the 7th Edition of APA Style
Beginning Fall 2020, will only accept the 7th edition of the APA style. The 6th edition of APA style will no
longer be accepted and all support resources will no longer be available.
In addition, the Style Manual will no longer be a resource for you to use. Please use this guide or the
official Publication Manual of the American Psychological Association, Seventh Edition (2020) for questions
regarding APA style.
Below are the major changes to be aware of regarding citations and paper format:
APA 7th Edition Changes
Reference List and In-Text Citations
1. The publisher location is no longer included in the reference. Instead of “New York, NY: McGrawHill” it’s just “McGraw-Hill.”
2. The in-text citation for works with three or more authors is now shortened right from the first citation.
You only include the first author’s name and “et al.”.
3. Surnames and initials for up to 20 authors (instead of 7) should be provided in the reference list.
4. DOIs are formatted as urls ( The label “DOI:” is no longer necessary.
5. URLs are embedded directly in the reference, without being preceded by “Retrieved from,” unless a
retrieval date is needed.
6. Journal articles and books from research databases without DOIs are treated as print works.
“Retrieved from” link or database name is no longer required. Certain exceptions do exist. Consult
this page for more information regarding those exceptions.
7. For e-books, the format, platform, or device (e.g. Kindle) is no longer included in the reference.
8. Clear guidelines are provided for including contributors that are not an author or editor. For example,
when citing a podcast episode, the host of the episode should be included; for a TV series episode, the
writer and director of that episode are cited.
9. All webpage and website reference titles are now italicized for uniformity.
APA Paper Format
1. Increased flexibility regarding fonts: options include Calibri 11, Arial 11, Lucida Sans Unicode 10,
Times New Roman 12, and Georgia 11.
2. The running head is omitted in student papers.
3. Heading levels 3-5 are updated to improve readability.
4. Single space after all body-text punctuation, whether it’s at the end of a sentence or not.

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