Healthcare Sample Paper on Banner Healthcare Network


Banner Healthcare is a nonprofit organization that was formed in 1999. The organization is committed to offering health systems that serve the interests of the citizens of America. Banner Healthcare is one of the leading hospital networks in the United States of America. The headquarters of Banner Healthcare are based in Phoenix, Arizona (Wolf, 2015). The establishment of Banner Healthcare is as a result of a merger between Lutheran and Samaritan health systems. It has expanded so fast to establish 29 healthcare units in that are spread in the states of Arizona, California, Alaska, Wyoming, Nebraska and Colorado. The hospitals units of Banner Healthcare have over 4500 beds. They have also employed more than 25,000 people to conduct various activities (Lee, 2013). They have provided family clinic, home care services, hospice services, rehabilitation, laboratory services and the registration of nurses in addition to having long-term centers in the United States.

Resource Management at Banner Healthcare Network

For long Banner Healthcare has recognized that nursing practice is critical to the delivery of healthcare services to patients in an environment that is safe. They are committed to providing nursing services that are professionally recognized in the world. They have ensured that they take every step to provide safest and highest care that is best for their patients. Banner Healthcare has embraced technology and a way forward for innovative support to providing excellent services that meet the needs of their patients. They have ensured that they achieve medical excellence through care information, care management and performance management (Deborah, 2014). Moreover, the transformation of care is a model that ensures that information of the patients is availed to the caregivers in the different facilities. The process entails an integration of electronic data that has notes from nurses and doctors, laboratory results medical imaging and charts (Vesely, 2014).  The care transformation by Banner Healthcare is an initiative of clinical information that links biomedical services, delivery of healthcare and computer science. Moreover, care transformation improves productivity, staff retention, cost reduction, patient satisfaction and patient safety.

Banner Healthcare has used care management through their members of staff to link together and identify areas that need improvement. They test the areas that require improvement and implement the changes through the organizational systems. Clinicians and physicians are encouraged to consider new strategies that can be implemented to improve the quality of the practice and delivery of care to the patients. Banner Healthcare has been instrumental in measuring the clinical quality of their clients through performance measurement. They manage this through the assessment of main care areas such as heart failure, open-heart surgery and stroke ICU (Wolf, 2015). They compare the results arrived from these areas with key organizations in the sector and thus identify and employ the best practices.

Banner Healthcare has excellent medical education programs and thus making it a leading provider of highly and well trained physicians. Therefore, the organization stands a better chance of offering care givers in case there is a shortage of health workers. They have used the initiative to produce qualified physicians in the field of medical imaging, pharmacy and nursing. Banner Healthcare Network has been able to manage their resources in the health sector due to the excellent leadership team composed of members who are focused, accountable. The leadership has reflected on the clinical results and the stability of the firm to clearly define the goal and objective of Banner Healthcare Network (Vesely, 2014).

Banner Healthcare Employees

Banner Healthcare embraces the culture of greatest respect for their employees. They respect and recognize the efforts of their workers in all sectors of management from the nurses to the executive. Banner Healthcare offering training programs that ensure employees are contented in their work. On the other hand, the workers are supported through the communication of essential information that helps them conduct their duties efficiently. The organization encourages their employees to work as team. They are encouraged to meet and deliberate on areas that will help them work well and offer patients the best services. The employees are enthusiastic to blending the science and art of care giving to ensure they achieve clinical perfection (Wolf, 2015). Banner Healthcare recognizes their workers for their exceptional value and respect for their patients and their families. Indeed, they promote a healthy environment and embrace the spirit of caring for their clients.

Patient Satisfaction

Banner Healthcare understands that an excellent patient experience is critical and entails the provision of best mechanical care to meet the satisfaction of their customers. Banner has a mission offering a patient life that is different through good quality patient care since customer satisfaction is their first priority (Deborah, 2014). Therefore, they are committed to providing outstanding care to the patients and their family members. Banner Healthcare strives hard to respect the rights and dignity of the patients. They have put in place a complaint process that allows patients to lodge questions and concerns on the services offered. Ultimately, they have drafted stern guidelines that prohibit any element of discrimination on the basis of race, disability, age, nationality and color (Wolf, 2015). They hold to the policy of equality for all individuals that seek treatment and admission to their facilities.

The future of Banner Healthcare

Since the inception of Banner Healthcare in 1999, the executive of the organization drafted a strategic that would be achieved by 2020. The strategic plan is based on growth, innovation, leadership and performance. Currently, they are committed to the innovation stage that involves swift classification and implementation of methods that will seek to improve the art and science of healthcare (Lee, 2013). Moreover, this is intended to ensure that the experience of their patients is effective, efficient and safe. They are resolute to transverse from clinical delivery firm to a clinical quality company that will execute duties at the highest level in America and the world. The organization is projecting to progress their capabilities of executing value and risk-based by developing relationships with key players in the health sector. They will draft agreements that ensure that they share the risk together. Banner Healthcare is determined in their pursuit to become more reliable and efficient in the provision of health services to the society (Wolf, 2015). They are interested in merging the good spirit and skills exhibited by their members of staff through the innovation of technology to become a leading institution in the provision of outpatient care.


Banner Healthcare is one of the leading nonprofit organizations in the United States that offers health systems that serve all citizens irrespective of their class or social status. The company has its headquarters in Phoenix, Arizona and has 29 healthcare units spread through six states that include Alaska, Arizona, California, Wyoming, Nebraska and Colorado. They have employed more 25,000 people to execute different activities. They have realized that nursing is an important element towards the delivery of healthcare services to their clients. Their aim is to provide services that are professionally recognized.  They have ensured that medical excellence is achieved through care information, performance management, and care management. Moreover, Banner Healthcare has embraced the culture of respecting the employees since they are key players in the provision of care to their clients (Deborah, 2014). On the other hand, they value the satisfaction of patients based on the care they provide.  The respect of the rights and dignity of the patients is central to the organization. Finally, Banner Healthcare has a strategic plan that they want to achieve by 2020. The plan is based on growth, leadership, innovation, and performance


Deborah Bachrach, H. P. (2014). An emerging business case for provider investment. Manatt Health Solutions , 1-36.

Lee, M. E. (2013). The Strategy that will fix health care. Harvard Business Review , Web.

Vesely, R. (2014). The great migration. Hospitals & Health Networks , Web.

Wolf, J. A. (2015). On the road with Banner Health, Phoenix, AZ. The Beryl Institute , Web.