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Sample Presentation Paper on Service Part

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Sample Presentation Paper on Service Part

The three supermarkets have e- mails web pages and phone contacts for online chat with customers. All offers returned and refund services but refund only takes place when an error resulted from the supermarket.

The three supermarkets offer online shopping services whereby customers make orders for commodities online, and they are delivered to them. They all have shopping guides to assist their clients to make informed decisions on the commodity to buy.

They offer security by use of CCTV cameras, fire extinguishers, and emergency fire exits. Entry and exit point are monitored by security officers

The three supermarkets offer shipping services, through tracks, planes, ships and trains. These transporting machines are equipped with special facilities such as refrigerators and air conditioners to carry perishable goods such as meat (Tom and Lucey).

All three supermarkets offer supply services for ordered goods (“Welcome – 99 Ranch”, 2016). They give guides on how to consume some of their products which are complicated in term of using them.

Target supermarket offers rush delivery services (Target: Expect More. Pay Less, 2016) which are same day delivery in two hours or less which is not in Safeway and 99ranch supermarkets.

Target supermarket offers international shipping while 99ranch offers to ship only in the United States.

In Safeway supermarket, there must be a person aged 18years and above during delivery for return and refund to occur which is not a requirement in Target and Safeway supermarket (Dann, 1967).

In conclusion, from the research and findings, I recommend the target supermarket from the University of San Francisco since it has emerged to be more efficient regarding safety and delivery, security, guarantee, shipping of goods, modern handling equipment and means supply and other services which are customer friendly.










“Safeway – Official Site”. N.p., 2016. Web. 27 Mar. 2016.

“Target : Expect More. Pay Less.”. N.p., 2016. Web. 27 Mar. 2016.

“Welcome – 99 Ranch”. N.p., 2016.Web. 27 Mar. 2016.

Dann, T. C. “174.Procedures and Techniques”. Nursing Research 16.2 (1967): 203. Web.

Tom, Gail and Scott Lucey. “Waiting Time Delays and Customer Satisfaction In Supermarkets”. Journal of Services Marketing 9.5 (1995): 20-29. Web.


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