Based on this week’s reading based onRoe (2010)on employee training and development, I have noted the difficulties of enforcing a training program in a diverse workforce. The major challenges I have observed are due to generation gaps, absenteeism and turnover, different learning styles, and literacy and language barriers.
First, training has been made hard by literacy and language gap among the employees which make simple concepts arduous to comprehend. Since the organization is multinational, employees are from different backgrounds, with their understanding of the English limited to the majority of the employees. The characteristic makes it difficult to pass training information on the significant training aspect. However, the organization hashired bilingual trainers, though such individuals have proven ineffective because they do not understand the culture and mission of the organization. Secondly, the generation gap between the baby boomers and generation X employees is posting a critical challenge on training. On one hand the baby boomers are conversant with traditional training styles while on the other Generation X wants training sessions that are technology-based and interactive. In fact, I have noted that the baby boomers are relatively negative towards computer-based training.
Thirdly, employees have different learning styles, with a section comfortable with audio,while others are comfortable with visual learning. The problem creates an imbalanced concept understanding among the employees, which is not good for organizational goals and teamwork. Finally, I noted that training is affected by employee absenteeism and turnover which creates a form of inconsistency. Unfortunately, employees are in constant search of new challenges and better payment. When an employee is trained and immediately resigns from duty, the management is forced to reshuffle the organization’s structure. The employee selected to assume new responsibilities need further training, which is often costly for the organization. Nonetheless, I have noticed that technology advancement has positively improved the training process easier by providing a variety of alternatives.
Noe, R. A. (2010). Employee training and development. McGraw-Hill/Irwin.