Electronic commerce is an industry that deals with buying and selling of goods and services, but conducted over electronic systems, for instance the internet or the use of wireless devices such as mobile phones to conduct commercial transactions online. Electronic commerce has actually made businesses’ operations easy, faster and also reliable enough. With such technologies, businesses are optimistic about growth in terms of their sales or even facilities.
Today, the mobile commerce enables people to pay for their bill, education, services among many other activities. Mobile commerce has also made it easier when it comes to money transfer. People are able to make money transfers through the use of mobile phones, and also able to transfer money to and from their bank accounts through the use of mobile devices, commonly known as mobile banking. Electronic commerce has enabled the use of World Wide Web browsing on mobile devices convenient for people to shop online for different products and services, other sites enable people to action items online for bidders to bid for them online.
Education and training have been made accessible to many people from different parts of the world and what one needs to do, in order to further their education or learn different activities, they only need to apply for the education programs they would want to cover online, only in institutions that offer online teaching and training services. For instance, the University of Trident, offers fully accredited online PhD degrees among other degrees. This enables people to further their education whenever they are without attending the institution physically and the learners pay for the services online. The proximity of transactions has made the mobile commerce have a potential development. Proximity payments usually involve the use of wireless technologies to pay for goods and services over short distances, for instance using a mobile device to pay at a point of sale (Pagani, 2005, p. 619). Even with these payments being made online, organizations that are in the mobile commerce industry, ensure that the wireless networking infrastructure, has security protocols to ensure that customers are satisfied and fully trust the online services.
The use of e-commerce has benefited many businesses from different sectors due to the simplicity of undertaking the business transactions. For instance, the transport industry has benefited in several ways by using e-commerce especially in the shipping sector. Transport businesses have been able to better all their business functions, for instance, sales, customer service, purchasing, finance, human resource among other functions. Implementation of e-commerce, has helped businesses deal with the trending issues in that sector, the success factors and imperatives. The use of the internet by the shipping sector for instance, has enabled business ubiquity, that is allowing the companies to do business everywhere at any time (Beuthe and Himanen, 2004, p. 54). Market entry is also another factor that these business benefits, since the internet intermediaries, offer aggregated information to these companies about the comparison of various carriers on the basis of several criteria, like time, price, security, and other conditions (Beuthe and Himanen, 2004, p. 54).
It is clear that the mobile commerce and e-commerce have becomes areas with much potential and business and organization involve the use of these technologies to better the time to time operations. As much as this field could have challenges like cyber attacks, organizations that provide these services and government organizations, ensure that there are enough measures taken to avoid such instances.
Beuthe, M., Himanen, V., & NECTAR research conference. (2004). Transport developments and innovations in an evolving world: [outcome of one of the NECTAR (Network on European Communications and Transport Activity Research) activities, viz. a research conference held at Espoo (Helsinki) in May 2001]. Berlin [u.a.: Springer.
Pagani, M., & Ebooks Corporation. (2005). Encyclopedia of multimedia technology and networking. Hershey, PA: Idea Group Reference.