Internal communications
How will communication be handled within your business? Who will be the intended
recipients of your business's communications? How will you ensure that all stakeholders
are included in necessary communications?
Communication within XYZ may be done in oral or written form (also known as internal
communication). Meetings, seminars, meetings, grapevines, video conferences, podcasts, and
telephone calls would be particularly relevant in oral communication. In the written
communication mode, however, communication can be easily done by emails, intranet, memos,
minutes, letters, and reports (Sull et al., 2018).
The intended recipients of business communication are personnel, leadership, managers.
As internal stakeholders, these recipients are also known.
For the success XYZ, engaging with stakeholders and knowing their input is important.
Priorities will be developed to make sure all stakeholders are included in the communication
loop (The National Archives, 2013). Communication will depend on the message's meaning.
Then content that will reach out to the stakeholders will be produced. An organization can
connect with all workers on a common network by requesting stakeholders to access the intranet.
In the "To:" row, no stakeholder is left out while emailing. Internal stakeholders can be added. In
the internal communication mode, addressing all personnel, administrators, or managers would
ensure that the organization has met the stakeholders.
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What are your proposed mechanisms and delivery methods of communication? How will
these communication methods change depending on the audience?
Letters and slack messaging are the proposed mechanisms for internal communication.
Email, messages, memos, and reports are the delivery methods of communication.
Each method's use varies with the audience. Memos are not for all the staff; they are
written to address a particular category or recipient. For either a specific focus group within the
company or the entire organization, emails may be used. Based on correspondence, the audience
for messages often differs (SRHM, 2020). Group interaction or one-to-one contact could occur.
For staff and shareholders, the newsletters or reports are.
How frequently will you communicate with involved stakeholders? How frequently will
information be updated? How will you prioritize communication needs inside the
organization?
It is important to connect with internal stakeholders regularly to monitor progress. The
key criterion for any changes would be the flow of data. The communication criteria can be
prioritized by communicating the organizational strategy, schedule, assigning jobs, and
delegation.
What information will your business share, and how will it be distributed internally?
XYZ will share the announcement, the invitation for a meeting, the change in company
policy, the status update, or any internal email notification. Teams and colleagues use slack
messages for day-to-day business communication. Memos are somewhat close to email
messages, and their purpose is to announce some action, policy change, or notice of events
(Lumen, n.d). Memos are written to convince staff to take the initiative. To figure out a solution
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to some specific problem, reports are used. To present the perspective, maps, charts, or figures
are included in the article.
External Communication
How will communication be handled outside of your business? Who will be the intended
recipients of your business' communications? How will you ensure that all stakeholders are
included in necessary communications?
Social networking networks (Facebook, LinkedIn, and Twitter), newsletters, blogs,
websites, and emails will be used to manage external communication (The National Archives,
2013). External stakeholders, including customers, clients, vendors, shareholders, prospective
clients, and community, would be the enterprise's expected recipients. External stakeholders seek
information, query solutions, product details, recent changes, social obligations, and other
relevant information. Providing such data would ensure contact participation.
What are your proposed mechanisms and delivery methods of communication? How will
these communication methods change depending on the audience?
Emails and newsletters will be used for focused groups. Social media sites such as
Facebook, Twitter, and LinkedIn will communicate to the other stakeholders who follow us on
these sites.
How frequently will you communicate with involved stakeholders? How frequently will
information be updated? How will you prioritize communication needs outside of the
organization?
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Contact via social media with external stakeholders should be updated regularly, while
newsletters can be updated weekly. As accuracy matters most, data should be modified at equal
intervals. By presenting succinct and transparent information to customers, framing content
targeted at the right audience, contact beyond the organization would be prioritized (SRHM,
2020).
What information will your business share, and how will it be distributed externally?
Reference three to five scholarly resources to assist you with this assignment.
Blogs and websites are platforms based on content and are also referred to as virtual
property. This approach helps the company build a strong online presence. Information can be
published, such as recent companies’ initiatives, brand information, upcoming products or
services (Lumen, n.d). The majority of companies use emails and newsletters most often. These
methods are used for communication about forthcoming events with external stakeholders. This
platform is used to promote and build stakeholder relations and to answer any questions.
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References
Lumen. (n.d.). Internal emails and memos | Business communication skills for managers. Lumen
Learning – Simple Book Production. https://courses.lumenlearning.com/wmopen-
businesscommunicationmgrs/chapter/internal-emails-and-memos/
The National Archives. (2013). Effective Communications: Raising the profile of your archive
service. https://www.nationalarchives.gov.uk/documents/archives/effective-
communications.pdf
SRHM. (2020, June 23). Managing organizational communication.
SHRM. https://www.shrm.org/resourcesandtools/tools-and-
samples/toolkits/pages/managingorganizationalcommunication.aspx
Sull, D., Turconi, S., & Sull, C. (2018, January 19). Six steps to communicating strategic
priorities effectively. MIT Sloan Management
Review. https://sloanreview.mit.edu/article/six-steps-to-communicating-strategic-
priorities-effectively/