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Management Project Assignment on Communications Management

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Management Project Assignment on Communications Management

Department of Business Administration

Assignment for MGT421

Communications Management

1rst Semester-2018-19



Common Regulations for the Assignments 2 


  • These assignments are individual assignments.
  • All students are encouraged to use their own words.
  • Student must apply Saudi Electronic University academic writing standards and APA style guidelines.
  • A mark of zero will be given for any submission that includes copying from other resource without referencing it.
  • Student must write his/her answers on cover page while writing the question before answering it.
  • It is strongly encouraged that you should submit all assignments into the safe assignment Originality Check prior to submitting it to your instructor for grading.




An Overview about Assignments Structure, Submission Time & others details:


No. of Submissions

Type of Assignment

To be submitted to students by

Deadline for students








Assignment No 2- Project


  • Submission Date by students:
  • Weight: 5 Marks
  • Place of Submission: Students Grade Centre
  • Learning Outcomes:
  1. Identify sentence and paragraph level language needed to convey a business voice in management writing (Lo 1.3)
  2. Describe appropriate writing format for business letters using in-house communication principles. (Lo 4.5

Your boss has a habit of making last-minute arrangements with clients-‘the scramble’, as you and your co-worker call it, that somehow precedes most important deals. This current negotiation is no exception. Your boss leaves you voicemail saying that an important client is arriving late in the afternoon for a business meeting, but needs his dry-cleaning dropped off at a nearby cleaner no later than 6pm. Your boss tells you to stop by his office around 4:30 pm to pick up the bag of laundry and take it over to the dry-cleaner, then to pick it up the next morning. You have worked for the company for four years and have never been asked to do these sorts of non-work tasks. They are definitely not part of your job description.

In this situation, you worry about two types of response:

  1. Your boss needs your service and you have to send him a ‘Yes’ letter.


  1. The service asked by your boss is not among your prerogatives and you can send him ‘No’ letter.


  • For every alternative, write a letter while justifying the nature of your response. Your letters should consider all ethical consideration (specify why you say yes or no; begin with buffer when needed; clearly state what you can and cannot do; offer alternatives to your boss; maintaining goodwill…).

(4 Marks)


Your boss ask also from you to inform the operations director and commercial director about this business meeting and ask from them to prepare their interventions.


  • What is/are the form(s) of in-house communication is/are more appropriate for this case? Why? (1 Mark)


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